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Xtava offers a 2 year warranty on all our hair tool products subject to being purchased new and unused from Xtava LLC, with an original proof of purchase and where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the Warranty Period. Our warranty does not cover sales through unauthorized third party merchants.
The warranty does not apply where damage is caused by other factors, including without limitation:
a. normal wear and tear;
b. abuse, mishandling, accident or failure to follow operating instructions;
c. exposure to liquid or infiltration of foreign particles;
d. servicing or modification of the Product other than by Xtava.
Question not covered here? Give us a shout at email@example.com.